Every Misano transaction follows the same clear, straightforward process.
Complete our short online registration form. Equals Connect, our FCA-authorised partner, will carry out identity verification — usually the same day.
Once your account is open, request a rate at any time — online through your platform login, or by calling or emailing us directly.
Confirm the rate online or over the phone. You’ll receive an email confirmation immediately, along with bank details to send your funds.
Once your funds arrive and are allocated to your trade, payment is made to your beneficiary swiftly and securely with full confirmation.
Your Misano account comes with its own online platform login. Log in whenever you like to get live rates, book transfers, manage your beneficiaries, and check your balances — 24 hours a day.
Prefer to speak to someone? Call or email directly and we’ll handle your transfer from start to finish. You’ll get the same competitive rates — with the reassurance of a real person guiding you through every step.
Equals Connect carry out identity checks and open your account. We will inform you when your account has been opened, or should Equals first require a little more information.
Your account is open and ready when you are. Many clients open an account months before they actually need to make a transfer — so everything’s in place when the moment comes.
Log in to your platform for a live rate, or pick up the phone. We’re happy to talk through the options with no obligation to book immediately.
You’ll receive bank details to send your funds. Once received and allocated, we send the converted currency to your beneficiary and confirm everything is complete.
“Do I have to commit to anything when I register?”
Not at all. Opening a Misano account is completely free and comes with no obligation to trade. Your account simply sits ready for when you need it — whether that’s next week or next year.
“Is my money safe?”
Yes. All client funds are held in segregated accounts with Barclays Bank by Equals Connect Limited, who are authorised by the FCA (FRN: 671508). Your money is never mixed with operating funds.
“What if I want to use my bank sometimes too?”
That’s entirely up to you. Having a Misano account doesn’t commit you to using it exclusively. Many clients use us for larger transfers and their bank for everyday banking.
“How long does a transfer actually take?”
Once your funds are received and allocated, payments are typically made the same or next working day. International transfers then take 1–3 working days depending on the destination.
“What if the rate moves after I’ve booked?”
Once a rate is booked and confirmed, it is fixed — regardless of what the market does. If you want certainty even further in advance, a forward contract locks in your rate for up to 12 months.
“What currencies can Misano handle?”
Misano can send and receive payments in 34 currencies through a single account. If you have a specific currency in mind, get in touch and we can confirm availability.
It takes around 10 minutes, costs nothing, and there’s no obligation to trade.